Loyalty Program

VLCC Rewards Club

About Rewards Club

Rewards club has been designed to offer a more rewarding experience to customers. To become a member all you need to do is enjoy VLCC services or products. Customers can enroll for free with just their mobile number.

With VLCC rewards, member can earn and spend points at all the VLCC businesses which includes VLCC Wellness Centers, VLCC VanityCube at Home services and online purchase of Personal Care Products at VLCC Personal Care website.

Benefits

Tiers	Silver	Gold	Platinum
Enrolment/Tier upgrade Bonus	50 pts	250 pts	500 pts
Reward points on Services	2%	4%	6%
Slimmer’s app download Bonus	700pts	700pts	700pts
Vanity Cube app download Bonus	500 pts	500 pts	500 pts
Birthday Bonus	500 pts	500pts	500 pts
Referral bonus	500 pts	500pts	500pts

VLCC Refer and Earn

What is VLCC Rewards Club?

VLCC Rewards Club is a loyalty program for VLCCcustomers.

In VLCC Rewards Club, we reward our customers for their loyalty, by giving them points on the services and products availed. Additionally, we also run special offers and promotions for our customers which are specially notified to our loyal customers from time to time through SMS/ E-mail.

What does a customer need to do to become a VLCC Rewards Club member?

Book an appointment at any of the VLCC outlets or register online on VLCC Wellness
Purchase VLCC Personal Care Products online
Book an appointment with VLCC VanityCube at Home services or register on the VanityCube website.
You will then receive a welcome message on your mobile number and an e-mail on registration.

Is there any joining fee?

The VLCC Rewards Club membership is free. There is no joining fee.

How do I get my REWARDS?

You can simply avail services at a VLCC Centre or VanityCube at Home services or purchase products online and collect as many points as possible. The tier movement and criteria of point’s accrual is as below:

Silver tier (Bill Value < INR. 29,999 , customer will be awarded 2 points for every INR 100 spent)
Gold tier (Bill Value between INR 30,000 to INR. 99,999, customer will be awarded 4 points for every INR 100 spent) OR Visits >15
Platinum tier (Bill Value < INR. 99,999, customer will be awarded 6 points for every INR 100 spent)

How can I redeem the points?

You can redeem points on services and purchase of products.

What is refer & earn program of VLCC?

Refer & Earn is the referral program for VLCC Rewards Club members. A new customer can join VLCC Rewards Club using his/her friends referral code to avail free services worth 500/- at VLCC Wellness centres or 300/- at VLCC Vanity Cube at home salon services or purchase products worth 150/- on VLCC Personal Care website.

Who is the referrer and referee?

Referrer is someone who refers.

Referee in that case would be someone who got referred to, by a referrer.

Where can I find my referral code?

You can visit a VLCC Centre and can ask the Store Staff for the code or you can check your online account under refer & earn tab on any of the VLCC websites (VLCC Wellness, VLCC VanityCube, VLCC Personal Care )

What is the eligibility to start earning referral bonus?

Once your referred friend/family member has made their first transaction, you’ll be able to earn 500 points.

What is the value of the points?

1 Point is equivalent to INR 1.

How do I collect points?

You can collect points by

Availing services at a VLCC centre
Availing services at VLCC VanityCube at Home Salon Services
Purchasing products at vlccpersonalcare.com

When will I get the points credited?

You should get the points credited to your account within 48 hours of your purchase. In case you don't get them, then please call the store staff with your bill and let them know your bill number. If case of any further assistance, please call us @ 8470003279.

What if one has earned points but it is still not reflecting in the account?

Kindly wait for up to 48 hours for points to reflect in your account. In case the points are still not reflecting in your account, please feel free to connect with us at wish@easyrewardz.com or call us at 8470003279.

Where can I check number of points I have?

You can visit a VLCC Centre and can ask the Store Staff for your point balance or you can check your online account on any of the VLCC websites (VLCC Wellness, VLCC VanityCube, VLCC Personal Care )

What are the benefits of Refer & Earn program?

VLCC rewards Club member can share the referral code with their friends or family which will let them avail FREE services worth 500/- at VLCC wellness centres or 300/- at VLCC Vanity Cube at home salon services or purchase products worth 150/- on VLCC Personal Care website. When the friend joins the VLCC Rewards Club, you will get 500 loyalty points redeemable on products and services. Additionally, you and your friend will be updated about any of the promotional offers/events at VLCC centers.

Terms and Conditions

Points can be collected & spent only at VLCC Wellness Centres, VLCC VanityCube at home Salon Services and VLCC Personal Care
The program registration & benefits are non-transferable.
The program and its benefits are subject to applicable taxes, if any.
The point offer cannot be clubbed with any other discounts/offers/activity.
Membership can be cancelled by the management if found to be misused in any way.
Points will get updated within a maximum of 48 hrs of the transaction, provided the mobile number is quoted at the billing counter.
Any discrepancy in point updation should be brought forward within 48 hrs of the transaction. Management will not be responsible for point update beyond that.
Member has to produce a copy of the invoice in case of any discrepancy in point update.
Points rewarded are subject to change at Management's discretion.
VLCC’s management is not responsible or liable for any member correspondence lost or delayed through SMS/e-mail due to DND/SPAM or any other reason.
Once enrolled, the membership is valid for lifetime from the membership date OR till the validity of the program.
All the terms and conditions stated herein are non-negotiable and VLCC shall have the sole discretionary power to terminate the program and / or alter any offer/voucher as and when required, without any intimation.
Management's decision will be final regarding disputes,if any, arising in connection to VLCC Rewards Club. In the event of any further dispute hereto in respect of and/or concerning VLCC Rewards Club, the civil courts in Delhi shall have exclusive jurisdiction.
The refer & earn program and its benefits are subject to applicable taxes, if any.
Earning 500 referral bonus is subject to the first transaction made by your referral.
The benefits can be cancelled by the management if found to be misused in any way.
Referee will receive the gift voucher code after getting enrolled with VLCC with a referral.
Points rewarded are subject to change at Management's discretion.
All the terms and conditions stated herein are non-negotiable and VLCC shall have the sole discretionary power to terminate ‘refer & earn’ and/or alter any offer as and when required, without any intimation.