Area Head / Regional Head
Delhi NCR, UP, Punjab, Jaipur
- To manage and run the Centre as an independent profit centre and meet with sales revenue and profit targets
- To Plan and execute various Sales & Marketing activities for achieving Sales and Centre targets.
- To promote the Centre and its services & ensure proper handling of walk-ins, counselling prospective clients and Converting enquiries to bookings
- To recruit and hire requisite staff and induction.
- To ensure proper service execution and delivery.
- To review the appointment planner for proper utilisation of infrastructure, appliances and staff.
- To interact with suppliers & vendors.
- To manage cash flows/receivables/payables.
- To strategize & undertake revenue generating activities.
- To tie up/coordinate all support functions.
- To maintain files/records/databanks.
- To know & study the general market, industry & competition.
- To ensure high quality of service and ensure high satisfaction level from clients
KEY ADMINISTRATIVE RESPONSIBILITIES:
- Sop’s: To ensure adherence & compliance to standard operating procedures at all times and to also ensure that standards are driven while providing ownership value.
- To oversee achievement of budgeted sales target every month & offer timely advice to team to review strategies & generate sales more effectively.
- Events: To review in consultation with Area Head/Regional Headfor events/promotions planned, local ads to be released and unique packages formulated to match variety of budgets in order to create & drive awareness about VLCC as slimming, beauty & fitness brand.
- To support any other marketing activities promoted by the marketing department at the corporate.
- To monitor the effectiveness of yield/capacities in the centre and systems to ensure revenues are maximized and provide feedback.
- To oversee duty roster & identify staff capable of carrying out multitasks for further training.
- To ensure cleanliness, hygiene and maintenance of the centre
- To ensure that the staff attrition does not overshoot of 2% per annum.
- In addition to the above mentioned duties and job function, to carry out any other assignment given occasionally by the Head Operations and Management.