Earning and Redeeming Points
How do members earn points?
Once a customer enrolls in the Way of Life program, on every purchase of Rs 100/- the member is entitled to earn 2 points. The redemption value of 2 points equals Rs. 2/- irrespective of the service availed.
How can a customer redeem points?
Customers can redeem their points at any VLCC centre.
On accumulating 200 points, a customer can redeem them at any VLCC centre by making a request at the billing counter. The staff will then generate a pass code which will be sent via SMS to the member’s mobile. On verification of this redemption pass code, the member will be able to avail of the redemption. The WOL points can only be redeemed in multiples of 200 points.
What is the validity period of points earned?
The points earned in one calendar year are valid till the 31st of December of the next year.
For example, if a member earns 50 points in May 2010 and another 400 points in September 2010, which brings the total points to 450. She/he will have to redeem these points on or before the 31st of December, 2011, or the points will be forfeited.
On the other hand, if a member earns 500 points in January 2010, these points will be valid till the 31st of December 2011.